Purchase & refund support
Help with a purchase, an access issue, or a refund request.
Have a purchase problem?
For duplicate charges, tracker or Memory Games access issues, PDF download problems, or a product that does not match its description, contact purchase support with the product name and transaction reference. Please do not include care records or payment card details.
The store’s refund terms and request process have not yet been finalized. This page does not establish a refund deadline or a blanket “no refunds” rule.
Purchase and refund status are verified with Paddle. This page does not promise account-based recovery or cloud backups of tracker records.
Before this store opens
This page is a transparent preview, not a final legal policy. The operator must add its legal identity, working contact details, and reviewed policies that match its location and actual services before accepting purchases.